Introduction
Technology markets are changing fast. This brief is essential reading for you to identify and track the key forces shaping the prospects for your business. In this piece, Datamonitor's Director of Analysis specializing in retail banking technology will outline the trends in your market, explain how this has shaped our research agenda for 2008
Scope
Coverage across the North American, Latin American, Central and West European markets Industry, business strategies and IT priorities in retail banking for 2008
Highlights
The need for capital will see a race for deposits and customer retention, with the focus back on prime lending driving the need for stronger pricing personalization, push for product bundling and focus on product innovation Online banking will see renewed focus, with security, enhancing the user experience, and Web 2.0 core drivers Branch will remain top priority, with focus on servicing functionality and process consistency across channels
Reasons to Purchase
This brief is essential reading for you to identify and track the key forces shaping the prospects for your business. Datamonitor'sDirector of Analysis in retail banking will outline the trends in your market, explain how this has shaped our research agenda for 2008.