Introduction
The open standard software-based approach in IVR technology is proliferating at a rapid rate in the market as businesses demand greater flexibility, agility, affordability, scalability and innovation in IVR solutions.
Scope
Highlights
Reasons to Purchase
IVR spend across North America, EMEA, APAC and CALA from 2006 to 2012. Vertical market segmentation for IVR licenses across the four global regions. TDM vs IP, traditional vs Voice-XML, DTMF vs speech splits for IVR installations.
'The Global IVR Market Model (Interactive Model)' is a marketing resource from Datamonitor, a leading provider of online data, analytic and forecasting platforms for key vertical sectors.