Introduction
This report analyses the role of global sourcing strategies in European and North American financial services, highlighting the key trends and opportunities as well as the barriers that continue to prompt a sceptical approach to offshore sourcing by many FSIs.
Scope of this report
- The report draws on over 400 interviews with key IT decision makers in banks and insurers
- The report benifits from in depth interviews with all the key global sourcing vendors
- The report covers global sourcing trends in North American and European financial services
Research and analysis highlights
Application outsourcing has developed from a workload capacity management solution, for bespoke application development requirements, to an increasingly strategic solution. As a result, FSIs are increasingly outsourcing large portions of, or all of the application services function to concentrate on specific areas of core expertise.
Vertical offshore BPO (offshoring of industry specific processes and operations) is gradually gaining momentum and looks set to grow rapidly over the next years
Datamonitor believes that FSIs with captive offshore operations will increasingly encounter the same staffing and retention problems that many vendors have experienced.
Key reasons to read this report
- Improve FSI targeting through Datamonitor's proprietary datasets on global sourcing strategies
- Compare your companies performance to market leaders on key global sourcing parameters
- Enhance your competitive positioning through improved understanding of FSI drivers and the competitive environment
This report analyses the role of global sourcing strategies in European and North American financial services, highlighting the key trends and opportunities as well as the barriers that continue to prompt a sceptical approach to offshore sourcing by many FSIs.
