VoIP Service Forecasts Includes: Business broadband VoIP revenue; Enterprise VoIP revenue; Hosted VoIP revenue; Business peer-to-peer; Summary of business.
Technology & Security High quality underlying converged networks; Peer-to-peer VoIP; Session initiation protocol (SIP); Out-sourced managed platforms; IP-PBXs; Emerging integration.
Deployment Common stages for successful VoIP deployments: Evaluating requirements; Organisational change; VoIP design phase; LAN upgrading to QoS standards; Physical deployment.
Impact on Telco Revenues The consequences of business VoIP services on traditional telecom's operators, and state treasuries.