Table of contents
Key messages
The emergence of modular and configurable packaged business process components
SAP's emerging business process platform strategy
Figure 1 SAP's Business Process Platform
Figure 2 SAP's expanding consulting offerings
Oracle's game-changing industry strategy
Figure 3 Oracle ISV solution map - reference architecture
Microsoft and SaaS leaders target business process leadership
Figure 4 Foundations of Microsoft Dynamics' personas
SaaS vendors
IT services firms move to asset-based business models
IBM Global Services
Accenture
Capgemini and other SIs
Emergence of converged software/business process services industry
Scenarios for a productized business process industry