The need for infrastructure management solutions is more marked than ever; business leaders have come to realize the importance of IT as a strategic asset in their organizations given that networks, systems and applications often reach mission-critical status in business operations. In addition, enterprises need their IT infrastructures to be robust enough to cope with the explosive growth in network traffic and applications. Yet too many organisations are missing out on the benefits of creating a flexible, robust and secure infrastructure architecture able to meet today's market and security challenges. It is clear that companies understand the importance of traditional systems management, but there is someway to go before companies appreciate the potential advantages of being able to manage the business as a whole. Yet management solutions can provide greater visibility into day-to-day operations and provide the ability to detect and fix problems in a time and cost efficient manner. This report charts the evolution of infrastructure management, identifies the new emerging trends that will deliver organisations increased business advantages and reveals how vendors can develop their portfolio to meet this customer demand.