This unique study provides a detailed analysis of the evolving market opportunity for VoIP hardware, software and applications in the business & enterprise sector. Who will be the winners and losers in the supply chain and where will the significant revenues rise and fall? This 180 page report covers the next five years and is packed with market figures, industry interviews and intelligent analysis - from security, and spam through to quality of service and deployment issues.

Business Equipment Forecasts Business VoIP handsets; IP-PBX; Business broadband VoIP adaptors; Business VoIP applications; Demographics & industry; Summary of business VoIP hardware/software.

Deployment Common stages for successful VoIP deployments: Evaluating requirements; Organisational change; VoIP design phase; LAN upgrading to QoS standards; Physical deployment; System testing; Training; Integration of VoIP functionality.

Technology & Security High quality underlying converged networks; Peer-to-peer VoIP; Session initiation protocol (SIP); Out-sourced managed platforms; IP-PBXs; Emerging integration: Business critical IT applications & VoIP functionality convergence.