Best Practice in Telecoms Service Delivery The ability to launch services quickly, reliably and at low cost is set to be a key performance indicator ...more

Market Study October 2007

Western European Fixed Telecoms: market sizings and forecasts 2004-13 Maximising triple-play revenue and softening the landing for legacy services will not reverse revenue ...more

Market Study October 2007

How to Succeed with Fixed-Mobile Convergence There is widespread uncertainty about what FMC is and how important it will be. ...more

Market Study September 2007

The Mobile Advertising and Marketing Revolution While mobile voice spend is plateauing in many markets, obstacles to mobile advertising are beginning to ...more

Market Study September 2007

The Central and Eastern European Mobile Market: trends and forecasts 2007-12 Strong price-based competition and regulatory challenges have caused growth in mobile voice revenues to ...more

Market Study September 2007

Quadruple-Play Bundling Strategies Quadruple plays have yet to prove their effectiveness. ...more

Market Study September 2007

Product Catalogues must be at the heart of lifecycle management techniques for telecoms products The demand for compelling new telecoms services to be brought to market quickly is making it necessary to ...more

Market Briefing September 2007

The Western European Mobile Market: trends and forecasts 2007-12 Price-based competition and lower mobile termination rates led to a decline in voice ARPU in many Western ...more

Market Study August 2007

Telecoms operators need to better control the creation and lifetime management of their product portfolios Product portfolio management has recently come to the fore in the telecoms industry, but is well ...more

Market Briefing August 2007

Business Data Services: growth opportunities and forecasts for Europe 2007-12 The business data services market has little room for growth - users expect more for the same money at ...more

Market Study June 2007

The Middle Eastern Mobile Market: trends and forecasts 2007–12 The Middle Eastern Mobile Market: trends and forecasts 2007–12 analyses the key trends driving the ...more

Market Study June 2007

The Middle Eastern Mobile Market: trends and forecasts 2007-12 The Middle Eastern mobile markets have undergone a lot of change in recent years, as liberalisation has ...more

Market Study June 2007

Operators can learn from Lean processes to deliver the right customer experience This paper describes Lean thinking, which was originally conceived by Toyota for automotive manufacturing ...more

Market Briefing June 2007

New business imperatives are forcing telcos to reassess their BSS/OSS storage strategies New regulations are placing additional requirements for long-term data storage and recovery on ...more

Market Briefing June 2007

Key steps towards the ultimate enterprise security strategy for mobile devices Mobile devices are evolving at a very fast pace and are increasingly becoming a commodity in the ...more

Market Briefing June 2007

The Future of the Global Wireless Industry: scenarios for 2007-12 The wireless industry needs to prepare for major changes ahead. ...more

Market Study May 2007